SHIPPING POLICY
At Per Seramic, we strive to provide the best shipping experience for our customers. We carefully package all our ceramic products to ensure they arrive in perfect condition. Our shipping costs are calculated at checkout, and we aim to use reliable and efficient shipping methods to deliver your orders in a timely manner.
We understand the importance of transparent communication regarding shipping, and we are committed to keeping you informed about the status of your delivery. If you have any specific shipping requirements, feel free to reach out to our team, and we will do our best to accommodate your needs.
We want you to have a positive and hassle-free experience when receiving your Per Seramics products, and our shipping policy reflects our dedication to customer satisfaction.
RETURN & EXCHANGE POLICY
Customer satisfaction is our top priority. If you're not entirely happy with your ceramic purchase, we have a simple return and exchange policy to ensure you feel confident shopping with us. We accept returns and exchanges within 10 days of your purchase, as long as the products are in their original condition. At this moment, we cannot provide return labels, so return shipping will be handled by the customer. Our goal is to make the process as convenient as possible for you, and our dedicated team is ready to assist you in resolving any issues promptly. We take pride in the quality of our ceramic products, and we appreciate the chance to address any concerns to make your experience with us outstanding.